Delivery Fulfilment Policy

All orders placed on our site, as well as service partner sites and platforms, will be packed in our fulfilment centre and ready for posting out to our appointed delivery courier partners within 2 working days after payment verification, excluding weekend(s) and public holiday(s). Should there be any unavailability of items ordered, we will personally drop you a message to discuss any product replacement(s) and/or cancellation(s). You will be notified via email/whatsapp at every part of the process. As we will not be responsible for any lost mail resulting from our free delivery option, we highly encourage customers to opt for registered mail service. Feel free to WhatsApp us at +65 90441713 for any changes in your order, delivery information and/or general enquiries.

International Shipping: Please contact us via catherineng_90@hotmail.com for more information on shipping cost.

All prices stated on the website are exclusive of Shipping Fees.

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Delivery Time

SingPost usually takes 4-7 business days(excludes Saturdays, Sundays and Public Holidays). Please do note that SingPost may have some delays in shipping during festive seasons/peak/promotional periods.

Qxpress usually takes about 2 to 3 working days.(excludes Saturdays, Sundays and Public Holidays). Please do note that Qxpress may have some delays in shipping during festive seasons/peak/promotional periods. Parcels can be tracked and traced at www.qxpress.asia

Please also note that we will not be responsible for any lost of parcel occur during delivery.

International Shipping: Please contact us via catherineng_90@hotmail.com for more information on shipping cost.

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